- Only food & drinks purchased at the Bistro may be consumed on site.
- FROM MONDAY 14 SEPTEMBER A BOOKING CANNOT BE FOR MORE THAN 6 PEOPLE. ANY BOOKING EXCEEDING 6 WILL BE REFUSED ADMISSION, AND WILL NOT BE ELIGIBLE FOR A REFUND
- ONLINE BOOKING is encouraged, walk-ins are welcome but online bookings will have priority so there may be an additional wait. You will also be required to complete our online track and trace form.
- Due to the current government guidance, entry to the venue will take a bit longer for all customers.
- The initial time of the session is the time at which the doors will open and customers will be allowed entry. 30 minutes is allocated to ensure entry for all customers, after which the session will begin. The session will be two hours in duration.
- Seating for playframe customers may be upstairs. Should you require a table downstairs, please contact us in advance of your visit.
- Please do not attend if you or a member of your group experience any of the symptoms of COVID-19 as listed on Government information.
- Lockers are available for a £5 refundable deposit (please note card deposits have a £1 transaction fee).
- We strive to deliver the highest level and quality of service across all areas of the business.
Should your expectations not be met, please bring it to the attention of the Duty Manager on the day of your visit. Retrospective complaints cannot be accepted.